[LINK] RFI: messagelabs.com

[Tom Worthington]

On 19/6/20 9:34 pm, Roger Clarke wrote:

> ... Below is the "alert notification" I received ...

You were the *sender* of the message? The system at one of the 
recipients *replied* to your message?

Apart from being a bit big brotherish, that would seem to go against 
normal security and risk mitigation principles. Normally messages are 
checked for spam and viruses with warnings attached for the recipient. 
You don't alert the sender, as they could use this to learn to get 
around the checks.

Having a bot reply to the sender with a critique seems a legal risk, as 
the organization which was running the bot would be liable for what the 
bot wrote.

Having the bot filter messages, particularly problematic for a medical 
organization, as there are technical terms which can be misconstrued as 
profanity, and also slang terms may need to be used with patients for 
clarity. Such filtering could result in miscommunication with fatal 
consequences.


-- 
Tom Worthington, MEd FHEA FACS CP IP3P http://www.tomw.net.au 
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Honorary Lecturer, Computer Science, Australian National University 
https://cecs.anu.edu.au/research/profile/tom-worthington