[LINK] NSW Health Notifications of Negative Virus Test results

[Roger Clarke]

[ NSW Health wrote some software to automate the flow of negative 
results from a pathology system out to the relevant mobile phone.

[ Good.

[ But am I being churlish in thinking this is a pretty simple project, 
and didn't need a suite of expensive organisations to be involved?

https://www.itnews.com.au/news/how-an-sms-bot-helped-nsw-health-cut-covid-19-test-result-wait-times-548083

... a [sic] SMS text bot engine that automates the contact process ... 
was released just weeks into the height of the pandemic, was developed 
by AWS, Deloitte, Microsoft and Mulesoft ...

Bolevich said it had enabled the state’s laboratory information system 
to “feed a negative result through an SMS text bot engine … and deliver 
those negative results to patients”.


-- 
Roger Clarke                            mailto:Roger.Clarke at xamax.com.au
T: +61 2 6288 6916   http://www.xamax.com.au  http://www.rogerclarke.com

Xamax Consultancy Pty Ltd      78 Sidaway St, Chapman ACT 2611 AUSTRALIA 

Visiting Professor in the Faculty of Law            University of N.S.W.
Visiting Professor in Computer Science    Australian National University