[LINK] myGovID App

[sylvano]

Hello all,

Just a follow up on that digital identity credential innovation from
our federal government & ATO, myGovID, which I didn't really attend to
closely at it's appearance last year... 

As they tout to us, the myGovID is "...your Digital Identity and makes
it easier to prove who you are online - it's like the 100-point ID
check but on your smart device. Use your myGovID to log in to
participating government online services." 

https://www.mygovid.gov.au/


I was checking out the smartphone app on offer and I see that it
receives equally poor reviews at both major providers:

the Apple store:
https://apps.apple.com/au/app/mygovid/id1397699449

the Google store:
https://play.google.com/store/apps/details?id=au.gov.ato.mygovid.droid

Reading the reviews and government representative responses at the
Google store induce anxiety and don't inspire confidence.

e.g. "It is the worst app ever. I am still trying to setup my account.
This is my 5th time. I have had to uninstall and install the app every
time it won't verify my identity. A driver's License is the most basic
form of ID and it can't verify my driver's license. I have lived in
Queensland for over 8 years! It is extremely frustrating!"

I also note the Wikipedia entry raises points of concern...
https://en.wikipedia.org/wiki/MyGovID

"Common issues raised in customer reviews are that the app has poor
security (it is possible to register an account using commonly
available information such as a drivers licence number, and it is
possible to register multiple accounts for the same individual), the
app refuses to recognise government-issued ID, does not permit changing
most details, and has poor user interface / functionality."


cheers
Sylvano
sylvano at gnomon.com.au