[LINK] Most consumers hate the idea of AI-generated customer service

[David]

On 15/7/24 08:50, Tom Worthington wrote:
> Recently IEEE asked members if they would be willing to use a robot staffed cafe. I pointed out we already have these at some service stations, between Canberra and Sydney. You can have the machine make your coffee, pick up some prepared food from the cabinet, then pay for this, and your fuel, at a checkout machine. This doesn't look like a robot, but is a number of machines which produce the same result.
And such engineering triumphs would have the additional benefit of creating a demand for your old-fashioned cafe staffed by humans.  Not to mention hackers, et al....

_David Lochrin_