[LINK] Which apps and websites are affected by the Amazon Web Services outage?

[Stephen Loosley]

Which apps and websites are affected by the Amazon Web Services outage?

By Emily Bennett 9:40pm Oct 20, 2025
https://www.9news.com.au/national/aws-outage-which-apps-and-websites-are-down-amazon-web-services-outage/0dc38ec2-467f-49a8-b1c1-a95ac128a44a


Which apps and websites are affected by the Amazon Web Services outage?
Amazon Web Services, which provides cloud computing, is a subsidiary of Amazon.


An issue with Amazon Web Services is impacting some of the world's biggest apps and websites.

Users on Down Detector, a website which measures outages, have reported difficulties accessing a range of popular services including Snapchat, Roblox, Fortnite, Canva and Duolingo.

The problems appear to stem from Amazon Web Services (AWS), which provides infrastructure for many major websites and apps.
The technology giant has confirmed its engineers are working to fix the problem.

Which websites are down?

Down Detector shows a huge list of sites and apps that users are reporting errors.

Some services have confirmed their issue is linked with Amazon Web Services, while Down Detector has reported others are likely to be impacted by the issue.

Websites experiencing difficulties include:

Snapchat
My Fitness Pal
Epic Games Store
Fortnite
Canva
Roblox
Hinge
Tinder
Signal
Duolingo
PlayStation Network
XBox
Steam
Ubisoft Connect
Pokemon Go
Video service Zoom
Xero
EA Games
Strava
Telstra
Optus
Music service Tidal
Ring doorbells
Online game Among US
Lloyds Bank
Halifax (UK bank)
Slack
Reddit
Amazon Alexa
Life360
Signal
BT (British Telecom)
Bank of Scotland
Virgin Media
Vodafone
EE
3 (British telco)
Blink Security
HM Revenue and Customs
Microsoft 365
Microsoft Outlook
Microsoft Teams
Just Eat
Whatsapp

What has Amazon Web Services said?

Just after 8pm AEDT, Amazon Web Services said its engineers had "identified a potential root cause" of the outage and services were being restored.

"We continue to observe recovery across most of the affected AWS Services," the company said in a statement.

"We can confirm global services and features that rely on US-EAST-1 have also recovered.

"We continue to work towards full resolution and will provide updates as we have more information to share."


Is Snapchat down right now?

One of the biggest websites affected by the outage has been Snapchat, a social media platform with about 900 million active monthly users.

Users reported difficulty logging into Snapchat after being met with error messages.

The company told users on X its team was looking into the issue.


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