[LINK] Industry defends security of bank customers' data

Jan Whitaker jwhit at melbpc.org.au
Sat Oct 7 17:27:56 AEST 2006

And keep your eye's out for the story in the UK that has uncovered indian 
call centres selling personal info - including real credit card security 
check info. The ABA is smoking something funny if they think it won't be 
done to 'the pure Australian bank'. Oh, I forgot, we're US allies. Oh, so 
is the UK. hmmmmmm

At 03:56 PM 7/10/2006, Howard Lowndes wrote:
>The very fact that it's the ABA that is flying this kite and not the 
>gummint, makes my BS meter max out.
>The Australian Bankers Association says consumers can be assured any data 
>collected by overseas call centres comes under Australian regulations.
>New South Wales Fair Trading Minister Diane Beamer has expressed concerns 
>over claims of security failures that allow personal details to be stolen 
>and illegally traded.
>She is calling on banks and financial institutions to guarantee customer 
>Australian Bankers Association chief executive David Bell says the 
>industry regulator, the Australian Prudential Regulation Authority (APRA), 
>has issued specific standards that are designed to ensure banks manage the 
>risks of outsourcing.
>"Banks are absolutely determined to protect the customer relationship they 
>have with their customers," he said.
>"It's one of the principal things that we cherish.
>"Banks spend a lot of money doing this and the same standards, the very 
>high standards that apply in Australia, also apply overseas."
>LANNet Computing Associates - Your Linux people <http://lannetlinux.com>
>When you want a computer system that works, just choose Linux;
>When you want a computer system that works, just, choose Microsoft.
>Flatter government, not fatter government; abolish the Australian states.
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>Link at mailman.anu.edu.au

Jan Whitaker
JLWhitaker Associates, Melbourne Victoria
jwhit at janwhitaker.com
business: http://www.janwhitaker.com
personal: http://www.janwhitaker.com/personal/
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'Seed planting is often the most important step. Without the seed, there is 
no plant.' - JW, April 2005
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