[LINK] Find me in the whitepages.com.au directory

[Rick Welykochy]

Roger Clarke wrote:

> I use:
> http://www.whitepages.com.au/wp/initResSearch.do?textOnly=true
> 
> (Bookmarked it the last time they broke the link to the previous version 
> of the text-only page.  Not sure where I found it but).

Yes, that's about all I use from Telstra/Sensis. If google does
not work.

> No sign of a Welykochy.  Not even as a Bus or Gov listing.
> Maybe they gave you a gratis silent number?
> 
> Have you tried 1223 or one of the other expensive variants 12456, 1234?

I called 1223 and they found it immediately. So quickly that
I was given no time to talk to them about the anomaly.


> I'm sure you have the right to complain to someone about this - assuming 
> that you can find a complaints process and either get someone to respond 
> or get the TIO, ACMA and everyone else to agree who the relevant 
> powerless complaints body is (:-)}

Urgh ... it's been over 21 hrs since I "emailed" Sensis via their
web form. Imagine taking 21 hrs to respond to a phone call. I don't
see why email-based requests should take this long!

As to complaining, if they paid me for the hours of work involved
in resolving the sitation, I might get involved in the process.

But as it stands, they ("the corporates") in collusion with them
("the gummints") have made is so tortuous, bureaucratic and ultimately
unrewarding to complain/whine/whinge/take action that I will forgo
doing so. Not worht the effort.


> Playing with Wel*, Wely*, Welyk* & Street=Adelaide gives some insights 
> into the particular implementation of fuzzy matching they use.  
> (Presumably the Sensis salesman's 10-year-old son's attempt to reinvent 
> soundex?).

I had a play. Wely* dug up someone named Cely. Go figure. Unmitigated
garbage.

cheers
rickw


-- 
_________________________________
Rick Welykochy || Praxis Services

People who enjoy eating sausage and obey the law should not watch either being made.
      -- Otto von Bismarck