[LINK] Churning broadband from Telstra?

[Karl Auer]

On Wed, 2007-08-29 at 13:26 +0930, Brenda Aynsley wrote:
> Karl Auer wrote:
> 
> > If you change ISP by "churning" (which is generally the cheapest way to
> > do it), make sure, when the move is complete, that your old ISP has
> > closed your account and is no longer charging you.
> 
> 
> I thought churning simply meant that it was a live broadband connection 
> ready to be swapped to a new isp.  I didnt think the new ISP had any 
> responsibility, nor authority, to cancel your account with the former isp.

Perhaps you are right. However, I certainly assumed that removing the
only reason for the account's existence - namely the broadband
connection - would lead naturally to the demise of the account. I still
think that that makes sense. Only my natural paranoia made me ring
Telstra to check.

My message was just a heads-up to those considering "churning" that they
are indeed responsible for the subsequent termination of their old
account.

Regards, K.

-- 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Karl Auer (kauer at biplane.com.au)                   +61-2-64957160 (h)
http://www.biplane.com.au/~kauer/                  +61-428-957160 (mob)