[LINK] QANTAS moving IT staff to India. Any ACS response??

[Bernard Robertson-Dunn]

Adam Todd wrote:
> At 05:51 PM 9/02/2007, steve jenkin wrote:
> 
>> Anyone know if the ACS has a response to QANTAS talking about moving
>> ~350 IT jobs to India??
>>
>> I saw this article and was amazed at a couple of paras.  Seems like a
>> predictable stuff-up wasn't avoided or the downside contained by
>> management - so now Australian jobs have to go.  Who'd have thunk?!
>>
>> ======
>>
>> "TAKEOVER target Qantas has logged a $20 million increase in computer
>> and communications spending as it battles rising costs in a troubled,
>> $200 million enterprise software project."
>>
>> "The carrier attributed the cost blow out in part to increased
>> expenditure on IT projects related to its $200 million eQ business
>> software replacement program." [From $239.9M to $259.1M for YE 31/12/06]
> 
> 
> 
> What do you expect!  Aussie IT people, most of them anyway, aren't real 
> IT people.  They are "Drag and Droppers" and the result is, the best IT 
> people aren't working in the country (or for the ocuntry) any more.

In this particular case it wasn't the fault of the IT people. Qantas 
made a business decision to purchase Oracle software for HR and Finance. 
and implement with minimum customisation.

The HR system was implemented OK, although there was more customisation 
than expected.

When it came to the financial system, the Qantas finance management had 
changed and did not agree with the minimum customisation decision. So 
the IT people were forced to make major changes to a system that was 
supposed to be "off the shelf". It is a classic case of changing 
business requirements and then blaming IT for not delivering.

Qantas would not accept the new development timetable and so threw out 
the IT developers. They've been making a mess of eQ ever since, but it's 
not an IT problem, its a business led disaster.

-- 

Regards
brd

Bernard Robertson-Dunn
Sydney Australia
brd at iimetro.com.au