[LINK] Fwd: (-: middle ages

[Jan Whitaker]

If you've ever worked a help desk or met the ultimate DU, you have 
GOT to watch this...

>A short video about the trials and tribulations of providing support
>on new technologies (in the middle ages):
>
><http://www.youtube.com/watch?v=eRjVeRbhtRU>http://www.youtube.com/watch?v=eRjVeRbhtRU

Jan Whitaker
JLWhitaker Associates, Melbourne Victoria
jwhit at janwhitaker.com
business: http://www.janwhitaker.com
personal: http://www.janwhitaker.com/personal/
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'Seed planting is often the most important step. Without the seed, 
there is no plant.' - JW, April 2005
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