[LINK] after the DNCR

Glen Turner gdt at gdt.id.au
Tue Jun 5 13:20:59 AEST 2007


I suspect aggression is the latest tactic by the more dodgy
call centres.  I've seen it referred to as a sales strategy
in a few call centre training promos which have fallen my
way when the training companies have misunderstood why AARNet
runs VoIP and thought I might be interested in their course.

-- 
 Glen Turner




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