[LINK] Security efforts hindered by untrained users

Stilgherrian stil at stilgherrian.com
Thu Jan 31 07:56:43 AEDT 2008


On 31/1/08 7:51 AM, "Matthew Sullivan" <matthew at sorbs.net> wrote:

> Stilgherrian wrote:

>> No. Having worked a lot with relative naïve users over the years, I can
>> report that any dialog which gets in the way of them achieving their aim
>> simply isn't read. Since so many dialogs are meaningless (to them), and
>> their world does not immediately cave in, hitting "OK" is a reflex action.
>> 
>> They click "OK" without reading what the dialog says.
>> 
>> Even if they did read the message, because they'd be being asked for every
>> link, the vast majority of which would be legitimate, that click would soon
>> become reflex if it wasn't already.
>>   
> What you have to remember is that the user doesn't see 'Ok' or 'Cancel'
> they just see one button that says:
> 
> "Press this to make it work."

That, Sir, is EXACTLY the best way of putting it!

Stil


-- 
Stilgherrian http://stilgherrian.com/
Internet, IT and Media Consulting, Sydney, Australia
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