[LINK] The farce that is Telstra

Richard Chirgwin rchirgwin at ozemail.com.au
Sat Jun 28 17:15:01 AEST 2008

Bernard Robertson-Dunn wrote:
> I have just moved back to Canberra (again)
> I am renting a five year old house in Bruce, about 15 Km north of  
> parliament house.
> Yesterday I tried to get Telstra ADSL activated at the new address, 
> having previously checked that ADSL was available at the exchange and at 
> my number.
> I was gob smacked when Telstra informed me that they had no spare ADSL 
> ports at my local exchange and that this is unlikely to change in the 
> next six month.
"Short of ports" is quite common. I don't know how many ports are in a 
single box (well, it depends on the DSLAM the carrier chooses), but I 
don't think carriers deploy new ports the instant a DSLAM fills up.
> The only Telstra option I now have is dialup. They did offer me a 
> wireless modem connection but that is not compatible with my home LAN.
Stagger me, in what way is the 3G wireless modem incompatible? Out the 
back, surely it's either USB or Ethernet (actually, I was just at a 
friend's place in Windellama, they've just installed the wireless 
broadband talking to a mobile tower at Braidwood. Thrilled to bits, 
considering that their phone line was so long that even on dialup, the 
best they ever got was about 20 kbps...

> I am now looking at alternatives and as soon as I get it sorted out I 
> will be canceling my Telstra landline, mobile phone, Foxtel and Bigpond 
> accounts and selling my few Telstra shares.
> If Australia thinks it has a first class telecommunications network when 
> its largest service provider cannot deliver at least ADSL in the middle 
> of its capital city, then I think it is fooling itself.

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