[LINK] Lenovo, Microsoft, Adobe win NSW schools contract

[Ivan Trundle]

> More than 400 full-time technical support staff will be employed to  
> help solve any problems with the laptops.

Staggering. And more staggering is the language, '...help solve any  
problems...'.

I always thought that the IT industry was attempting to self- 
perpetuate itself by creating systems that are complex and unable to  
be maintained without a ridiculous amount of support. Here's proof.

iT