[LINK] Lenovo, Microsoft, Adobe win NSW schools contract
Marghanita da Cruz
marghanita at ramin.com.au
Thu Apr 2 10:10:57 AEDT 2009
Ivan Trundle wrote:
>> More than 400 full-time technical support staff will be employed to
>> help solve any problems with the laptops.
>
> Staggering. And more staggering is the language, '...help solve any
> problems...'.
>
> I always thought that the IT industry was attempting to self-
> perpetuate itself by creating systems that are complex and unable to
> be maintained without a ridiculous amount of support. Here's proof.
>
I did the sums - 200,000 computers 400 people - that is 5000 people - given that
these computers are running windows - most of the [low]tech jobs will be
involved in maintaining antivirus software and permitting access to innocuous
websites.
Marghanita
--
Marghanita da Cruz
http://www.ramin.com.au
Phone: (+61)0414 869202
More information about the Link
mailing list