[LINK] Lenovo, Microsoft, Adobe win NSW schools contract

Marghanita da Cruz marghanita at ramin.com.au
Thu Apr 2 10:10:57 AEDT 2009

Ivan Trundle wrote:
>> More than 400 full-time technical support staff will be employed to  
>> help solve any problems with the laptops.
> Staggering. And more staggering is the language, '...help solve any  
> problems...'.
> I always thought that the IT industry was attempting to self- 
> perpetuate itself by creating systems that are complex and unable to  
> be maintained without a ridiculous amount of support. Here's proof.
I did the sums - 200,000 computers 400 people - that is 5000 people - given that 
these computers are running windows - most of the [low]tech jobs will be 
involved in maintaining antivirus software and permitting access to innocuous 

Marghanita da Cruz
Phone: (+61)0414 869202

More information about the Link mailing list