[LINK] Lenovo, Microsoft, Adobe win NSW schools contract

Marghanita da Cruz marghanita at ramin.com.au
Thu Apr 2 10:13:29 AEDT 2009


Marghanita da Cruz wrote:
> Ivan Trundle wrote:
>>> More than 400 full-time technical support staff will be employed to  
>>> help solve any problems with the laptops.
>>
>> Staggering. And more staggering is the language, '...help solve any  
>> problems...'.
>>
>> I always thought that the IT industry was attempting to self- 
>> perpetuate itself by creating systems that are complex and unable to  
>> be maintained without a ridiculous amount of support. Here's proof.
>>

that should be each tech looks after 500 computers - which is maybe one or two 
techs per school.

> I did the sums - 200,000 computers 400 people - that is 5000 people - 
> given that these computers are running windows - most of the [low]tech 
> jobs will be involved in maintaining antivirus software and permitting 
> access to innocuous websites.
> 
> Marghanita



-- 
Marghanita da Cruz
http://www.ramin.com.au
Phone: (+61)0414 869202




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