[LINK] Lenovo, Microsoft, Adobe win NSW schools contract

[Marghanita da Cruz]

Stilgherrian wrote:
> On 02/04/2009, at 10:13 AM, Marghanita da Cruz wrote:
>> that should be each tech looks after 500 computers - which is maybe  
>> one or two
>> techs per school.
> 
> That strikes me as an insanely small number of support staff. Only one  
> tech per 500 computers? The number I always had in my head was one  
> tech per 50 or 100 desktops in a corporate environment. Surely a  
> school will be more hostile! Can anyone provide figures on current  
> practice?
> 

Stil,

Most people in Corporates have no idea what goes on in the IT departments or
I would guess ISPs...they have to manage the network, procurement, compatibility,
keep upto date with software releases, hardware, software development, software
administration/configuration and why can't we have a blackberry, iphone and twitter.

The support person on the ground usually deals with "User/Skill problems".

Marghanita
-- 
Marghanita da Cruz
http://www.ramin.com.au
Phone: (+61)0414 869202