[LINK] Lenovo, Microsoft, Adobe win NSW schools contract
Ivan Trundle
ivan at itrundle.com
Thu Apr 2 11:33:42 AEDT 2009
On 02/04/2009, at 10:37 AM, Michael Skeggs mike at bystander.net wrote:
> 2009/4/2 Stilgherrian <stil at stilgherrian.com>:
>> On 02/04/2009, at 10:13 AM, Marghanita da Cruz wrote:
>>> that should be each tech looks after 500 computers - which is maybe
>>> one or two
>>> techs per school.
>>
>> That strikes me as an insanely small number of support staff. Only
>> one
>> tech per 500 computers? The number I always had in my head was one
>> tech per 50 or 100 desktops in a corporate environment. Surely a
>> school will be more hostile! Can anyone provide figures on current
>> practice?
>
> I suspect the majority of support will be to flash this machine back
> to a virgin install if there are any issues.
> Regards,
More likely to replace the broken screen, or to remove food from the
keyboard.
iT
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