[LINK] A wildly off-topic and doubtless already-done conversationabout words (was Re: Smartcard mooted for federal welfare payments)

Pilcher, Fred Fred.Pilcher at act.gov.au
Tue Apr 21 12:01:28 AEST 2009

Stil wrote: 

> For me, "customer" implies a one-off transaction of buying a 
> thing, whereas "client" seems to imply more of an on-going 
> relationship.  
> Also, "customer" seems a but low-rent shopkeeper in style, 
> and "client" seems the more professional word.

I've always defined a "customer" as someone who buys something from you,
whereas a client is someone to whom you provide a service, whether
they're paying for it or not.

If I'm alone in that, so be it, but calling welfare recipients
"customers" just seems wrong to me.

This email, and any attachments, may be confidential and also privileged. If you are not the intended recipient, please notify the sender and delete all copies of this transmission along with any attachments immediately. You should not copy or use it for any purpose, nor disclose its contents to any other person.

More information about the Link mailing list