[LINK] Annoying/Abusive phone calls from Westpac

[Bernard Robertson-Dunn]

Thank you to everyone who made suggestions as how to sort this out.

FYI, I submitted a complaint to FSO, registered with the DNCR & 
registered with Telstra's unwelcome call system.

Having received two more calls yesterday afternoon, I decided to take on 
Westpac again, armed with all sorts of threats, my favourite one being 
the Commonwealth Crimes act. (Thank you Irene)

This time, the lady I spoke with sorted it out almost immediately - or 
at least claimed she had. She contacted their collections people who 
unlinked our phone number from the person who they are trying to 
contact. Sounds like a reasonable and straightforward thing to do, I 
just hope it works.

The strange thing is that when my wife rang Westpac, the person she 
spoke with said it couldn't be done.

I'd hate to think it was a case of sexism. Maybe just incompetence on 
behalf of the call centre operator. At least the people we talked to 
didn't have Indian accents.

-- 
 
Regards
brd

Bernard Robertson-Dunn
Canberra Australia
brd at iimetro.com.au