[LINK] [NAB] Bank calls in KPMG to review system debacle

[Jan Whitaker]

At 10:47 AM 7/12/2010, Philip Argy wrote:
>they can't be fixed - all they can do is address (by paying compensation)
>any adverse consequences of the date errors!  I don't know why they don't
>have a roll back and recovery capability but it's an absurd outcome on any
>view as I now have a chronologically inaccurate bank statement and NAB
>shareholders are paying compensation they shouldn't have to pay.

I heard a fellow on ABC this morning who said his account had been 
charged the same $2000+ THREE times and still doesn't have his money 
back. He's in a queue. The Ombudsman office has 45 days to respond to 
complaints. I wonder if this guy's creditors will accept a letter 
from his bank that the funds are in the 'email'?

Jan



Melbourne, Victoria, Australia
jwhit at janwhitaker.com
blog: http://janwhitaker.com/jansblog/
business: http://www.janwhitaker.com

Our truest response to the irrationality of the world is to paint or 
sing or write, for only in such response do we find truth.
~Madeline L'Engle, writer

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