[LINK] [NAB] Bank calls in KPMG to review system debacle

[Marghanita da Cruz]

Jan Whitaker wrote:
> At 10:47 AM 7/12/2010, Philip Argy wrote:
>> they can't be fixed - all they can do is address (by paying compensation)
>> any adverse consequences of the date errors!  I don't know why they don't
>> have a roll back and recovery capability but it's an absurd outcome on any
>> view as I now have a chronologically inaccurate bank statement and NAB
>> shareholders are paying compensation they shouldn't have to pay.
> 
> I heard a fellow on ABC this morning who said his account had been 
> charged the same $2000+ THREE times and still doesn't have his money 
> back. He's in a queue. The Ombudsman office has 45 days to respond to 
> complaints. I wonder if this guy's creditors will accept a letter 
> from his bank that the funds are in the 'email'?
> 

further in the article I posted previously...
> More than 6,200 customers have applied for compensation because of the processing crisis and, as of last week, an estimated 60,000 transactions were still missing, Fairfax reports. 
<http://www.businessspectator.com.au/bs.nsf/Article/NAB-to-formally-explain-processing-crisis-report-pd20101207-BVRTY>

Marghanita
-- 
Marghanita da Cruz
http://ramin.com.au
Tel: 0414-869202