[LINK] NBN Co Corporate Plan released

[Richard Chirgwin]

On 22/12/10 10:02 AM, Tom Worthington wrote:
> Stilgherrian wrote:
>> ... NBN Co Limited's Corporate Plan ...
>> http://www.dbcde.gov.au/nbn under "Latest news".
> On aspect of the plan which has not receive attention is the use of
> automation to service the large number of retail users. While NBN is a
> wholesale provider, and so will have few direct customers, it will have
> to manage the installation and maintenance of millions of terminations
> of the fibre and wireless connections. The NBN plan envisions
> progressive automation of the management of this, from April 2011 with
> manual processes for the start of the "End-User Trial Capability" to
> fully automated systems by August 2012 "Ready for Market". Telstra and
> other telecommunications companies have had ongoing problems with
> automated systems, despite decades of experience. There is a risk that
> NBN will concentrate on the engineering problems of installing a fibre
> network and assume that installing software is simple. Failure of
> the software would make the entire project unworkable.
>
> More in my blog at:
> <http://blog.tomw.net.au/2010/12/national-broadband-network-corporate.html>.
>
>
Tom,

It seems to me that NBN Co has been aware of the OSS (operational 
support systems) challenge for some time. This from 2009:

http://www.itwire.com/business-it-news/networking/29965-quigley-spells-out-nbn-cos-bssoss-challenge

There has been a large number of meetings with the industry about this.

Richard C