[LINK] virgin blue outage

Ash Nallawalla ash at melbpc.org.au
Sun Oct 10 13:24:44 AEDT 2010


There has been some coverage last month:

NetApp and TMS involved in Virgin Blue outage
http://www.theregister.co.uk/2010/09/28/virgin_blue/print.html

NetApp shoots down Virgin Blue outage claims
http://www.theregister.co.uk/2010/09/29/netapp_virgin_blue/ 

The Navitaire cock-up, filleted
http://www.theregister.co.uk/2010/09/30/navitaire_cock_up/ 

VB's media release:
http://www.virginblue.com.au/AboutUs/Media/NewsandPressReleases/P_013609.htm

- Ash

> -----Original Message-----
> From: Rachel Polanskis

> I was in a meeting today, with some product vendors whose name starts
> with the 15th letter of the alphabet.   We briefly discussed the virgin
blue
> airline checkout crash.   Apparently,
> those in the know told us that the problem was caused by a netapp data
> server that uses solid state (ssd) disk drives in the array.  According
the the
> guy that I spoke to, this was a new system that is arguably using bleeding
> edge hardware and the issue was caused by firmware mismatches on the
> drives themselves, vs the netapp RAID layer.  How true this is I do not
know,
> but the people concerned did seem to have some knowledge of the event...





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