[LINK] Fwd: MR124/2010: Telco inquiry public hearings dates [SEC=UNCLASSIFIED]

[Antony Barry]

Begin forwarded message:

> From: media at acma.gov.au
> Date: 15 October 2010 12:02:01 PM AEDT
> To: <tony at tony-barry.emu.id.au>
> Subject: MR124/2010: Telco inquiry public hearings dates [SEC=UNCLASSIFIED]
> Reply-To: media at acma.gov.au
> 
> Telco inquiry public hearings dates
> 
> The ACMA today announced details of public hearings around Australia as part of its Reconnecting the Customer public inquiry into customer service and complaints-handling in the Australian telecommunications sector.
> 
> The hearings are part of a range of consultation activities being undertaken by the ACMA as part of the inquiry, and provide an opportunity for participants to discuss written submissions already lodged with the ACMA, or to make a new verbal submission.
> 
> ‘These hearings bring a public focus to the submissions that we have received and will further inform the ACMA’s Reconnecting the Customer discussion paper, due for release in November,’ said Chris Chapman, ACMA Chairman.
> 
> ‘The hearings are an important part of the public inquiry process to assist the ACMA to materially improve outcomes for consumers of telecommunications and foster a paradigm shift in industry players’ behaviours.’
> 
> Hearings will be held in the following locations:
> 
> SYDNEY: Wednesday, 27 October 2010	
> MELBOURNE: Friday, 29 October 2010		
> ADELAIDE: Monday, 1 November 2010	
> TOWNSVILLE: Monday, 8 November 2010
> LAUNCESTON: Monday, 15 November 2010	
> 
> People who are interested in making a verbal submission, can register via the ACMA website: www.acma.gov.au/publichearing.
> 
> Information about venues and times can be found on the ACMA website as well as in advertisements in print and online, appearing from this weekend.
> 
> The hearings are open to all interested parties for attendance and observation and the Sydney and Melbourne hearings will be webcast for viewing on the ACMA website. 
> 
> Contact us if you have particular access or communication requirements on 1800 062 130 or email reconnectingthecustomer at acma.gov.au.
> 
> More information about the Reconnecting the Customer initiative can be found at www.acma.gov.au/reconnect
> 
> For more information or to arrange an interview please contact: Donald Robertson, Media Manager, on (02) 9334 7980, 0418 86 1766 or media at acma.gov.au.
> 
> ________________________________________
> The ACMA is Australia’s regulator for broadcasting, the internet, radiocommunications and telecommunications. The ACMA’s strategic intent is to make communications and media work in Australia’s public interest. For more information: www.acma.gov.au. 
> ________________________________________
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