[LINK] ACCAN's NBN: Guide for Consumers

[George Bray]

Oh, apologies Ross.

I was looking at the PDF version of the word version.

The consumer version of the PDF is more polished.

<http://www.accan.org.au/files/NBN_Guide%20for%20Consumers_Printed_Version.pdf>

It would be nice to have a better URL for the web version.

<http://www.accan.org.au/index.php?option=com_content&view=article&id=261:nbn-quick-guide&catid=96:broadband&Itemid=317>

say http://www.accan.org.au/nbnguide/


Also, after more wandering on the site may I suggest the audio
versions of the Auslan Fast Facts have a real human reading the
content, rather than the computer voice.

<http://www.accan.org.au/index.php?option=com_content&view=article&id=262:nbn-quick-guide-in-auslan&catid=98:access-for-all&Itemid=318>

Excellent to see this info in an accessible format.

  g

On Sat, Apr 9, 2011 at 11:22 AM, George Bray <georgebray at gmail.com> wrote:
> On Fri, Apr 8, 2011 at 6:12 PM, Ross Kelso <kelso at internode.on.net> wrote:
>>
>>>
>>> FYI - any comments as to the accuracy/relevance of the content for end-users/consumers?
>
> Hi Ross,
>
> This guide is really good.  As someone who has looked at how well the
> concepts about the NBN are understood by Joe/Jane Public, this
> document will go a long way to answering their questions.  The Q&A
> format is one I've chosen for representation of these issues using
> video.
>
> My only notes are minor:
>
> * Captialisation of words in the tables should be more consistent.
> * Map on page "getting connected to the NBN" - can't really see the
> site names on my printout
> * page numbers?
> * on page "After the NBN switchover" the guide refers to  a bundle of
> services (voice, broadband, data services). For a better understanding
> by punters you might replace "voice" with "telephone".
> * "For people with HFC cable connections".  This could be made clearer
> with a before/after diagram of the STB, cable box and NBN box.
> * on page "Choosing a service", the term "Bandwidth Used" is poor.
> Consider "Download usage".
> * the data in the table "estimated download and upload speeds" would
> benefit from a visual representation to compare speeds, times and
> qualities.
> * how about wrapping up the document on a positive note, reinforcing
> the benefits of speed, ubiquity and reliability. (rather than "how to
> complain").
> * In the first part of the Guide the format of "Key Points to Know" is
> followed by an expansion on each item.  This format should be used for
> the other sections too.
>
>
>
> great work!
>
>
> George
>
>
>
>
>>> Regards
>>>
>>> Dr Ross Kelso
>>> (Director - Australian Communications Consumer Action Network)
>>> http://www.rosskelso.com
>>> http://www.noaerialnbn.org
>