[LINK] Unisys Security Index
stephen at melbpc.org.au
stephen at melbpc.org.au
Wed Nov 9 01:04:46 AEDT 2011
85% of Australians would stop dealing with an organisation after a data
breach (maybe)
By David Heath, itwire.com Tuesday, 08 November 2011
. Amongst other questions, the twice-yearly Unisys Security Index polled
1,205 Australian residents 18 years or older with the following question,
to which a response of 'yes,' 'no' or 'don't know' was recorded.
The percentage results are included below, after each optional action.
Q: "Thinking now about security related issues. If you became aware that
personal information that was being held by an organisation you dealt
with had been accessed by an unauthorised person, would you take any of
the following actions?"
1. Stop dealing with that organisation, such as closing your account
(85 yes / 10 no / 4 don't know)
2. Continue dealing with the organisation but not online (24 / 67 / 8)
3. Take legal action (47 / 43 / 10)
4. Publicly expose the issue (64 / 30 / 6)
5. Change your passwords on that organisation's website and any other
sites you are concerned about (88 / 5 / 6)
"These findings place any organisation that holds customer or client
information on notice that Australians will be unforgiving if their
private information is accessed by unauthorised people whether
accidently or as part of a malicious attack. Consumers today recognise
their power to fight back and will take action designed to impact the
bottom line," said John Kendall, Security Program Director, Unisys Asia
Pacific.
"Clearly, there are very real business and financial implications from
the loss of customer trust and confidence. Data security is not just an
IT issue it is a business issue," Mr Kendall said.
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