[LINK] How Not To Field Complaints: Optus

Webb, KerryA KerryA.Webb at act.gov.au
Mon Oct 24 11:21:49 AEDT 2011

> -----Original Message-----
> From: link-bounces at mailman.anu.edu.au [mailto:link-
> bounces at mailman.anu.edu.au] On Behalf Of Scott Howard
> Sent: Tuesday, 27 September 2011 1:14 PM
> To: Karl Auer
> Cc: Link List
> Subject: Re: [LINK] How Not To Field Complaints: Optus
> On Mon, Sep 19, 2011 at 3:15 AM, Scott Howard <scott at doc.net.au> wrote:
> > Which terminal was this in?  Until a few weeks ago the only "free"
> internet
> > access in Sydney Airport was Optus's free kiosks, not wifi.  Apparently
> > terminal 1 (international) now offers free wifi access, but I believe
> it's
> > the only one.
> >
> Having gone through the Sydney International (T1) terminal twice now in
> the
> past week, I can confirm there's no free Optus Wifi, only their Free
> Internet Kiosks that have been around for years.
> There IS free wifi through much of the terminal, but it's provided by
> Expedia (with an SSID of "Free Wifi from Expedia.com").

As at last Friday morning, there was free Wifi provided by Optus/Tomizone in the Virgin domestic terminal (T2).

Can't say about T1.


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