[LINK] Failure of Queensland Health Payroll System Costs $1.2B

[Bernard Robertson-Dunn]

On 9/08/2013 8:37 AM, Tom Worthington wrote:
> The inquiry headed by Richard Chesterman has released the "Queensland
> Health Payroll System Commission of Inquiry Report" (31 July 2013):
> http://www.healthpayrollinquiry.qld.gov.au/
>
> The 264 page report looks into the reasons for the failure of the IT
> system development for the Queensland Department of Health. The cost of
> additional manual payroll processing due to the failure of the automated
> system is $1.2B over eight years. The commissioner recommends that the
> Queensland Government apply an appropriate structure to oversee future
> large ICT projects and staff have skills in project management. This
> document should be required reading for all students of computer systems
> development.

This report
http://www.itnews.com.au/News/352362,ibm-should-never-have-been-appointed-finds-qld-payroll-inquiry.aspx
suggests that it was the procurement process, not the project or 
development processes that was mostly to blame.

<quote>
IBM should never have been appointed as the prime contractor in 
Queensland’s failed health payroll project, the Commission of Inquiry 
that investigated the bungled project has found.

The report, by Commissioner Richard Chesterman, was today handed down in 
the Queensland Parliament by Premier Campbell Newman. The Premier today 
described the project as "arguably the worst failure of public 
administration in Australia’s history".

The report is particularly damning of the procurement process that led 
to the appointment of IBM, and decisions made by senior public servants 
and contractors involved with the project.
</quote>


-- 

Regards
brd

Bernard Robertson-Dunn
Sydney Australia
email: brd at iimetro.com.au
web:   www.drbrd.com
web:   www.problemsfirst.com
Blog:  www.problemsfirst.com/blog