[LINK] Victorian Country Fire Authority Website Problems Were Foreseeable and Preventable

[Tom Worthington]

Media reports indicate that the Victorian Country Fire Authority 
experienced problems recently with its website due to excess demand: 
http://www.theage.com.au/technology/technology-news/cfa-website-cant-handle-the-heat-20130105-2ca9f.html#ixzz2H8gMFbPj

I tested the home page of CFA website http://www.cfa.vic.gov.au/ and 
found it failed a series of standard tests for web pages. None of these 
errors is in itself serious and are easily correctable, but collectively 
they would reduce the accessibility of the website. The presence of the 
errors indicates the CFA did not take sufficient care in the design of 
their website. In particular, the design of the web site has not been 
optimized for high levels of use. The failure of the CFA web site due to 
high demand was foreseeable and preventable.

More at: 
http://blog.tomw.net.au/2013/01/victorian-country-fire-authority.html


-- 
Tom Worthington FACS CP, TomW Communications Pty Ltd. t: 0419496150
PO Box 13, Belconnen ACT 2617, Australia  http://www.tomw.net.au
Liability limited by a scheme approved under Professional Standards
Legislation

Adjunct Lecturer, Research School of Computer Science,
Australian National University http://cs.anu.edu.au/courses/COMP7310/