[LINK] Effect of New Government on ICT in Canberra
Roger Clarke
Roger.Clarke at xamax.com.au
Thu Sep 12 10:52:14 AEST 2013
>At 8:23 +1000 11/9/13, Tom Worthington quoted:
>>Last night Scott Cass-Dunbar, Director, IT Advisory, KPMG, [who said]:
>> ... the use of the Internet in place of physical delivery of
>>services. This is not just for access in remote areas, but also in
>>cities to replace face-to-face government services.
Roger replied on Wed, 11 Sep 2013 15:03:01 +1000
>That's been the dream of every government since the late 1990s.
>It always founders on:
>[1] diseconomies of scale and scope (i.e. it's superficially attractive,
> but economies of scale and scope are quickly overwhelmed by the
> complexities)
>[2] incompatibilities among agencies
>[3] different stages of the investment life-cycle in different agencies
>[4] NIH syndrome, aka inter-agency rivalry
>[5] fears of monolitic government breaking down the vitally important
> silos which are all that protects data privacy from the State
At 9:13 AM +1000 12/9/13, Tom Worthington wrote:
> ... with the citizens now used to interacting with companies
>and other organizations on-line, they are more likely to be receptive to
>eGovernment.
So the intensity of [5] may be (unjustifiably) decreased, although by
how much, and with what further impacts, is hard to judge.
But it doesn't address the major impediments, which are [1] to [4].
--
Roger Clarke http://www.rogerclarke.com/
Xamax Consultancy Pty Ltd 78 Sidaway St, Chapman ACT 2611 AUSTRALIA
Tel: +61 2 6288 6916 http://about.me/roger.clarke
mailto:Roger.Clarke at xamax.com.au http://www.xamax.com.au/
Visiting Professor in the Faculty of Law University of N.S.W.
Visiting Professor in Computer Science Australian National University
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