[LINK] ATO Voice fingerprint
Scott Howard
scott at doc.net.au
Thu May 28 14:46:27 AEST 2015
It's a security measure. The next time you call, if your voice is
significantly different it will be detected, and they will know that
there's at least a real possibility that it's not really you. What will
end up being stored is not the recording of the call, but data regarding
the "voiceprint"
Many companies do this - the only thing that's different here is that they
are letting you know...
Scott
On Thu, May 28, 2015 at 7:21 PM, Brendan <brendansweb at optusnet.com.au>
wrote:
> Just tried to return a call to the ATO. First thing I hear is a recorded
> message saying they're recording the call to make a fingerprint of my voice.
>
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