[LINK] Telstra's ADSL 'Fair Go'

David Boxall linkdb at boxall.name
Thu Feb 25 13:56:33 AEDT 2016


This is a wriggle I'd never heard about.

<https://www.facebook.com/groups/BIRRR/permalink/473693902839302/>
> After years a complaining about my slow ADSL I found someone at 
> Telstra who told why my connection slows.
>
> Our downloads and uploads slow to a crawl at times for no obvious 
> reason. We are a video production company and we upload large files 
> every few days, we don't do it all day every day. As we upload a file 
> everything slows after a period of time and goes good again after a 
> reset. I have complained for years and we never get to the bottom of 
> the fault.
> We are a video production company and we need to upload large files 
> from time to time and the slowing is impacting on our business.
> Today the tech called and he has looked at our usage and told me that 
> everything is fine technically and the problem is the 'fair go' rule 
> set into the Telstra system, the rule set slows ALL of our traffic up 
> and down if our upload usage exceeds 80% of the the available line 
> speed for a set period. for example, if we have a line speed of 1MBps 
> and we upload for 30 minutes at .9MBps our downloads and uploads will 
> be slowed to 50KBps until our upload stops for ten minutes or we 
> reboot. Our files are large they are videos, we are not running 
> servers or doing anything illegal, we are just trying to run a small 
> business on bad internet and telstra are restricting our use. We have 
> asked a contract but Telstra refuse to send it. Telstra told me there 
> is no mention of the 'fair go' rule in the contract.

-- 
David Boxall                    |  Drink no longer water,
                                |  but use a little wine
http://david.boxall.id.au       |  for thy stomach's sake ...
                                |            King James Bible
                                |              1 Timothy 5:23



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