[LINK] Fwd: Telstra's ADSL 'Fair Go'

JanW jwhit at internode.on.net
Thu Feb 25 14:09:33 AEDT 2016


>>the problem is the 'fair go' rule set into the Telstra system, the rule set slows ALL of our traffic up and down if our upload usage exceeds 80% of the the available line speed for a set period. for example, if we have a line speed of 1MBps and we upload for 30 minutes at .9MBps our downloads and uploads will be slowed to 50KBps until our upload stops for ten minutes or we reboot. Our files are large they are videos, we are not running servers or doing anything illegal, we are just trying to run a small business on bad internet and telstra are restricting our use. We have asked a contract but Telstra refuse to send it. Telstra told me there is no mention of the 'fair go' rule in the contract.

Huh. Would this throttling also apply to internode customers who are downloading a YouTube video after about 4 minutes? I have this problem ALL the time now. It didn't use to. Is this something new in the wholesale/retail chain now?

Jan





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