[LINK] Telstra is lying to customers

[Fernando Cassia]

On 2/17/17, Jan Whitaker <jwhit at janwhitaker.com> wrote:

> I got a call from Telstra this morning telling me I had to make an
> appointment for THEM to come install NBN asap because they are
> decommissioning the phone lines in my area. At first the caller didn't say
> this was because of NBN, not until I asked. I only have voice service with
> them. I started to smell a rat.

Sorry to revive an old thread, but I got reminded of your rant, when I
read today these two news stories.

Optus cutting off customers without warning, blaming NBN
http://www.brisbanetimes.com.au/technology/technology-news/optus-cutting-off-customers-without-warning-blaming-nbn-20170314-guy9g4.html

...this was the icing on the cake

Aussie telcos need to rein in their call centre liars
http://www.brisbanetimes.com.au/technology/gadgets-on-the-go/aussie-telcos-need-to-rein-in-their-call-centre-liars-20170314-guy9pe.html

FC