[LINK] Telstra is lying to customers

[Jan Whitaker]

Thanks Fernando

Don't be sorry at all. I'm glad there are articles now coming out about this awful practice. I saw the Optus one as well.
Tomorrow is Dday for me. Hopefully it all goes well.

Jan

At 05:37 PM 15/03/2017, Fernando Cassia wrote:
>> I got a call from Telstra this morning telling me I had to make an
>> appointment for THEM to come install NBN asap because they are
>> decommissioning the phone lines in my area. At first the caller didn't say
>> this was because of NBN, not until I asked. I only have voice service with
>> them. I started to smell a rat.
>
>Sorry to revive an old thread, but I got reminded of your rant, when I
>read today these two news stories.
>
>Optus cutting off customers without warning, blaming NBN
>http://www.brisbanetimes.com.au/technology/technology-news/optus-cutting-off-customers-without-warning-blaming-nbn-20170314-guy9g4.html
>
>...this was the icing on the cake
>
>Aussie telcos need to rein in their call centre liars
>http://www.brisbanetimes.com.au/technology/gadgets-on-the-go/aussie-telcos-need-to-rein-in-their-call-centre-liars-20170314-guy9pe.html

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