[LINK] Services NSW Fine Review Process

[Marghanita da Cruz]

Let's hope there were no pedestrians or cyclists around.

There is a design philosphy where driver adjusts speed to road 
conditions. In the UK there is a fine and or reeducation camp for 
drivers speeding.

By the way 70k speed limis is unusual in NSW Urban areas and we are 
trying to get all speeds, for drivers, reduced.

But it appears to be a satisfactory complaint handling system- mistakes 
do occur and many drivers seem ignorant of the law e.g. give way to 
pedestrians or cyclist when turning either left or right across a path - 
interestingly, in Victoria, the Stop signs, at road intersections, seem 
to be placed before the continuing path.


Marghanita

On 17/12/24 09:18, Roger Clarke wrote:
> As an inveterate grumbler about poor quality IT work, I feel an 
> obligation to pay credit where it's due.
>
> I received a fine from NSW Transport (for 78kph in a 70 zone, on busy 
> Foreshore Drive at Botany).  I have a fairly sparse infringement 
> record (at least for the last 5 years).  So it's worth a try, to 
> explain the several arguably mitigating factors (unseeable signs due 
> to trucks, out-of-stater who hasn't used that road in years, had 
> always previously understood it to be 80 all the way from highway to 
> port-entrance).
>
> A URL exists for requests for review.  It *offers* photos (a couple 
> not relevant, two clearly showing car and plate).  It's a very clear 
> and logical sequence.  The language is firm and authoritative (as a 
> referee, I know that to be important), but not authoritarian (ditto).  
> It offers a quick way out at several stages to pay up instead, but 
> doesn't push too hard.  It offers a copy by email afterwards (although 
> some minutes later that hasn't turned up, and I'd believed them and 
> not kept a copy).
>
> As an eCommerce web-site judge c.1999-2001, I see a lot of rubbish 
> design and coding errors on sites these days that would have been 
> outright Fails even 25 years ago.
>
> But this one, all in all, is (close to) exemplary!
>
> (Maybe Dominatello *is* a saint, after all).
>
>
-- 
Marghanita da Cruz
Telephone: 0414-869202
Email:  marghanita at ramin.com.au
Website: http://ramin.com.au