[LINK] The Great IT Outage of 2024

[Bernard Robertson-Dunn]

This will tell you all about the tech problem - It was a bad .sys file 
in Crowdstrike's software.

https://www.technologyreview.com/2024/07/19/1095161/fix-windows-pc-microsoft-crowdstrike-outage/

If people had been trying to do an early update on their Crowdstrike, 
they would have encountered the problem.

 From the MIT website this is how to fix it:

How to manually fix your affected computer

There is a known workaround for Windows computers that requires 
administrative access to its systems. If you’re affected and have that 
high level of access, CrowdStrike has recommended the following steps:

1. Boot Windows into safe mode or the Windows Recovery Environment.

2. Navigate to the C:\Windows\System32\drivers\CrowdStrike directory.

3. Locate the file matching “C-00000291*.sys” and delete it.

Then reboot.


On 20/07/2024 10:44 am, Jan Whitaker wrote:
> There was some speculation that the MS problem had been brewing 
> separately for a few days and the Crowdstrike problem was coincidental.
>
> As I understand it, the problem from CS was at the server level ???? 


-- 

Regards
brd

Bernard Robertson-Dunn
Canberra Australia
email: brd at iimetro.com.au