[LINK] The Great IT Outage of 2024
Jan Whitaker
jwhit at janwhitaker.com
Sat Jul 20 11:42:36 AEST 2024
I asked another group about this possibly affecting a personal computer
on Windows and was told no. Is that accurate? Does anyone know for sure?
Jan
On 20/07/2024 11:32 am, Bernard Robertson-Dunn wrote:
> This will tell you all about the tech problem - It was a bad .sys file
> in Crowdstrike's software.
>
> https://www.technologyreview.com/2024/07/19/1095161/fix-windows-pc-microsoft-crowdstrike-outage/
>
>
> If people had been trying to do an early update on their Crowdstrike,
> they would have encountered the problem.
>
> From the MIT website this is how to fix it:
>
> How to manually fix your affected computer
>
> There is a known workaround for Windows computers that requires
> administrative access to its systems. If you’re affected and have that
> high level of access, CrowdStrike has recommended the following steps:
>
> 1. Boot Windows into safe mode or the Windows Recovery Environment.
>
> 2. Navigate to the C:\Windows\System32\drivers\CrowdStrike directory.
>
> 3. Locate the file matching “C-00000291*.sys” and delete it.
>
> Then reboot.
>
>
> On 20/07/2024 10:44 am, Jan Whitaker wrote:
>> There was some speculation that the MS problem had been brewing
>> separately for a few days and the Crowdstrike problem was coincidental.
>>
>> As I understand it, the problem from CS was at the server level ????
>
>
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