[LINK] survey confidentiality boilerplate
Roger Clarke
Roger.Clarke at xamax.com.au
Thu Mar 1 16:56:13 AEDT 2007
At 16:00 +1100 1/3/07, Eric Scheid wrote:
>hmmm ... the survey is all on one page, and the question of the following
>format (paraphrasing here): ...
Ah yes, well, with more facts on the table, it probably won't take
*too* long to get a design and statement that's compliant with the
law and reasonable as well!
A Google on <on-line survey privacy statements> turns up a bunch of
examples, but I didn't quickly see a template or guidelines.
My generic Privacy Statement Template is here:
http://www.anu.edu.au/people/Roger.Clarke/DV/PST.html
A pilot study using it is here:
http://www.anu.edu.au/people/Roger.Clarke/EC/PPSE0601.html
But of course that's oriented more to B2C eCommerce than surveys.
At 16:00 +1100 1/3/07, Eric Scheid wrote:
>On 1/3/07 3:29 PM, "Roger Clarke" <Roger.Clarke at xamax.com.au> wrote:
>
>> Here's a response to my posting of a copy on the privacy list:
>
>>> Sounds as though they are using the kind of system like Survey
>>> Monkey (and the Telstra Bigpond new customer survey I was invited to
>>> do recently!) that requires people to complete one screen at a time,
>>> not allowing you to see what the next questions are until you answer
>>> the previous set. Very presumptuous. They start, of course, with
>>> the less intrusive questions and attempt to ease you in to the more
>>> sensitive ones. A basic privacy requirement of a survey should be
>>> to allow people to peruse the entire survey in advance, so they can
>>> decide for themselves whether or not there are any privacy-invasive
>>> questions.
>
>hmmm ... the survey is all on one page, and the question of the following
>format (paraphrasing here):
>
>"For the following list of items which might be found on a website, please
>enter the label of the section in which you would expect to locate that
>item, and optionally the label of the subsection"
>
>1. phone number of the call centre
>2. shipping charges for orders
>3. profile/resume of the principal consultant
>4. photos of the key staff
>5. an article from 1999 discussing spam
>6. a list of recent publications
>7. results of a 2004 survey on privacy attitudes
>8. your order history
>[and so on. these are not the actual items which will be on the survey]
>
>We actually include the suggestion in the instructions that they could
>copy/paste the same label against multiple items.
>
>e.
>
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--
Roger Clarke http://www.anu.edu.au/people/Roger.Clarke/
Xamax Consultancy Pty Ltd 78 Sidaway St, Chapman ACT 2611 AUSTRALIA
Tel: +61 2 6288 1472, and 6288 6916
mailto:Roger.Clarke at xamax.com.au http://www.xamax.com.au/
Visiting Professor in Info Science & Eng Australian National University
Visiting Professor in the eCommerce Program University of Hong Kong
Visiting Professor in the Cyberspace Law & Policy Centre Uni of NSW
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