[LINK] Triple Oh calls :)

[Martin Barry]

$quoted_author = "Howard Lowndes" ;
> 
> Another question here.  How is the call identified (CLID? or ANR?) so 

CLID I believe. The Telstra call centre forwards the data when they forward
the call.

ANR? EXPN? ;)


> that it can be forwarded to the appropriate centre, and by centre do you 
> mean physical location or responding service?  

Each service has their own call centres for particular dispatch areas. This
means that an Ambo call is being answered by someone qualified to give First
Aid advice while the caller waits for the ambulance to turn up.

The one I saw at Charlestown was very sophisticated for it's time. Large
screen with a map and, I believe, GPS tracked vehicles. Large functional
desks with multiscreen workstations. The usual high availability things, big
genset etc.etc.


> Similarly for mobile 112 calls; are they located by cell?

Yes, but they still ask for the callers town and state in order to route the
call to the most appropriate service.


A quick poke around showed up...
http://emergencycalls.acma.gov.au/


hth
marty

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