[LINK] Telstra scam notice
Sylvano
sylvano at gnomon.com.au
Tue Dec 13 15:15:10 AEDT 2011
At the Telstra site:
<quote>
UPDATE: Monday 12 December.
Hi all, our apologies to those whove had to endure long waits on the
phone trying to get through to us rest assured we are trying to get to
all customers as quickly as we can. I want to address some of the queries
youve sent through in response to Peters comments.
Email should be back up and running for the majority of our customers. If
your password has been reset you will need to call us on 133 933 to
activate. If you can access your email, online bill or Telstra My Account,
your password has not been re-set and you can continue to use it. However,
we encourage people to regularly change their password as a security
precaution.
We reset BigPond passwords for a number of customers as a precaution and
will be contacting impacted customers directly to work through how best to
assist them. If anyone has any concerns please contact us on 1800 991 053.
Weve had feedback from some customers who have reported getting
phishing scam emails. These are email scams that try to get personal or
financial information from customers. Typically these emails urge the
receiver to visit a convincing-looking fake web page and enter personal or
financial information.
Please remember that Telstra and BigPond will never send unsolicited
emails asking for you to provide sensitive information like your
passwords, credit card details, personal information or any other account
verification. Theres some more information here.
Ill keep you updated on more information as it comes to hand.
Danielle Horan, Head of Online and Social Media
</quote>
more at:
http://exchange.telstra.com.au/2011/12/10/public-announcement/
On Tue, December 13, 2011 2:47 pm, Richard Chirgwin wrote:
> ie, "not a return address to a real Telstra domain".
>
> RC
>
> On 13/12/11 2:42 PM, Scott Howard wrote:
>> On Mon, Dec 12, 2011 at 7:10 PM, Richard Chirgwin
>> <rchirgwin at ozemail.com.au <mailto:rchirgwin at ozemail.com.au>> wrote:
>>
>> Thanks - yep, right there in the header, a return address to a
>> Netherlands domain.
>>
>>
>> OK, I'll bite..
>>
>> So what if there's a return address to a Netherlands domain in the
>> headers?
>>
>> Scott
>>
>
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