[LINK] Digital disaster as online security firm loses personal data in the mail

[Roger Clarke]

At 15:17 +1000 10/7/12, Jan Whitaker wrote:
>Thoughts?

Your email is a near-complete complaint to the Privacy Commissioner:
http://www.privacy.org.au/Resources/Complaints.html
http://www.privacy.gov.au/complaints

Add in a couple of references to IPPs 2 and 11
http://www.privacy.gov.au/materials/types/infosheets/view/6541

Then force the OAIC to do their homework.

Okay, they'll invest their energy into:
-   explaining why they don't have to handle your complaint;  and/or
-   defending the government agency practice

But we all like to see our taxes hard at work.

______________________________________________________________________

>At 02:58 PM 10/07/2012, David Boxall wrote:
>>Why was it detected as SPAM? The fact that all the links point to
>>send. ladoo. com. au/ might have something to do with it.


At 15:17 +1000 10/7/12, Jan Whitaker wrote:
>Now that is interesting. Is that a 3rd party mailing service?
>
>I have been watching this happen with a few government agencies who
>outsource their distribution procedures.
>I looked them up. They appear to be a content management service.
>
>The reason I raise it with departments is because they are handing
>over mailing lists to a 3rd party without consent, not to mention the
>tracking processes embedded in their emails. I have not succeeded in
>getting them to acknowledge that this is a potential breach of the
>privacy act. The best I could do with one organisation is unsubscribe
>and insist that they contact the 3rd party to remove my email address
>from their database. Of course I have no way of knowing if the latter
>part occured. And to date I haven't seen any advisory on any mailouts
>from other government departments to indicate to the receivers that
>the mail is coming from a 3rd party.
>
>Thoughts?
>Jan
>
>
>
>Melbourne, Victoria, Australia
>jwhit at janwhitaker.com
>blog: http://janwhitaker.com/jansblog/
>business: http://www.janwhitaker.com
>
>Our truest response to the irrationality of the world is to paint or
>sing or write, for only in such response do we find truth.
>~Madeline L'Engle, writer
>
>_ __________________ _
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-- 
Roger Clarke                                 http://www.rogerclarke.com/

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Visiting Professor in the Faculty of Law               University of NSW
Visiting Professor in Computer Science    Australian National University