[LINK] refusing contactless cards
Harry McNally
harrymc at decisions-and-designs.com.au
Fri Aug 2 18:32:00 AEST 2013
Hm.
Sorry Craig and I think my ANZ adviser has been misled or has out of date
information. Rodger is right and my answers today from the branch are
inconclusive at best.
The young teller didn't know about PayWave and had to ring the card services
people anyway. When he did he wasn't able to articulate the issue of RFID
access vs transactions on the card so, when he moved up to a superior in card
services they wanted to get the message across that if I confirmed an amount
with the merchant before I waved the card then that meant my transaction was
bonafide in some way. I'm still confused by this reasoning and of course I
don't really care because I've no use or interest in PayWaving.
The teller explained from their records indicate that I had PayWave on my ANZ
corporate card but it has no standard RFID markings so I -think- he is wrong.
I cannot change that card for an RFID-free version if it does.
However, on my -personal- card, when I received a new card in future with the
PayWave markings I can ring and they will "disable the feature" but I get to
keep the same card with PayWave on it. So you can see the issue of card
reading wasn't really understood by the teller or the card superior either.
I'm not sure even business customers are going to get reliable answers at the
retail banking level.
What I'd really like to know is if there are any legal impediments if a card
holder wants to disable the RFID feature themselves; which would be an
interesting technical exercise anyway.
Sorry for the noise Linkers. I'll relurk and get my facts right in future.
Harry
On 02/08/13 13:45, Roger Clarke wrote:
> At 13:32 +0800 2/8/13, Harry McNally wrote:
> ...
> [Valuable and lucid analysis]
> ...
>
> Re one specific aspect only:
>> ... my ANZ business advisor ... explained that I can opt out of
>> PayWave by filling in a form at my branch
>> and that a new card would be issued. After some convivial discussion I asked
>> if that also applied to my personal cards and it does. I'll drop in to the
>> branch and check that today. I exchanged a MasterCard with them last year for
>> a non-PayPass one so neither of my ANZ cards presently have RFID.
>>
>> So there appear to be options Craig. I'll check and let you know about ANZ.
>> I'd be interested to know if Bendigo will issue non-RFID cards too.
>
> My strong impression is that (at least the majors) will not issue a
> Visa/MasterCard other than with PayWave/PayPass installed and enabled.
>
> I happened to be in a Bendigo branch recently, and enquired.
>
> They said that the only way to avoid PayWave/PayPass is to use an ATM card.
>
> So I'll be very interested in the information that people can get from:
> - CPS
> - ANZ
> - Bendigo
>
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